CANCELLATION POLICY

Resort to Laura Madrid acts solely as a booking agent for disclosed principal supplier cruise lines, hotels, airlines, air charters, bus companies, ground transportation, boat purveyors or owners, and other independent contractors providing accommodations, transportation, and/or other services and is not the source or provider of the travel services. Each of these supplier companies is an independent entity with its own management, and is not subject to the control of Resort to Laura Madrid. Customer agrees to abide by the terms and conditions of purchase imposed by Resort to Laura Madrid and any third-party supplier. Final payment is due prior to departure according to each supplier’s terms and conditions. Customer understands that if terms and conditions are violated, reservations are subject to cancellation and penalties will apply. All payments are non-refundable. Customer shall be completely responsible for all charges, fees, duties, taxes, and assessments for travel bookings organized by Resort to Laura Madrid.

Independent of supplier cancellation policies, Resort to Laura Madrid reserves the right to charge client a cancellation fee equivalent of 10% of the total trip cost based on the products we have booked for you. This fee compensates us for lost commission revenue as a result of the cancellation and will be charged to client card on file in the event of cancellation. Postponed trips will not incur a cancellation fee.