Does RTLM charge fees?

Resort to Laura Madrid is a luxury travel consultancy, and we charge an annual retainer to our clients and handle full concierge service and detailed management of their travel life.  For a recap of our services and fees please click here.

HOW MUCH SHOULD I BUDGET FOR MY TRIP?

Laura is a true hotel junky and Resort to Laura Madrid specializes in high-end travel and works mostly with five-star hotels & resorts as well as special boutique properties, villas, and safari camps. Generally, the hotels we specialize in begin at $750-1,000 per room, per night. Full package ground services (car/driver, guiding, unique experiences) begin at $1,000 per person, per day and increase exponentially depending on inclusions, speciality experiences such as yacht charters and helicopter excursions, and type of property and accommodation preference.

HOW DO FLIGHT BOOKINGS WORK

Resort to Laura Madrid’s air department has extensive expertise of international airlines and their products with exceptional airline contacts for international long haul Business and First Class. There is a 24-hour customer support number should travel disruptions happen during evenings and weekends. Flight fees do apply.

DO YOU BOOK VILLAS, CHALETS & LUXURY HOMES

We have a stellar network of villa partners around the world, with exclusive access to private listings. We do not work with rental websites such as VRBO or Airbnb and only use accredited local brokers who visit and maintain their villas to preserve quality control.

I USUALLY BOOK HOTELS THROUGH AMEX OR WITH HOTEL DIRECTLY

Resort to Laura Madrid can book hotels through Amex however, we offer clients better perks through our own preferred partner programs with hundreds of hotels worldwide. Additionally, our relationships with hotel owners and general managers result in added amenities, upgrades, and space clearing when it often appears impossible. We guide our clients to the right hotel via firsthand knowledge and experience.  We are confident you will be delighted that you Resorted to Laura Madrid.

DO YOU PLAN ITINERARIES OR OFFER RECOMMENDATIONS IF I BOOK HOTELS SEPARATELY?

In order for us to ensure the quality and seamlessness for which our brand is recognized, we must control all components of an itinerary, from lodging to touring and concierge services. While we do offer personalized recommendations and full concierge assistance, these services are only offered in conjunction with lodging.